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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bob Smith

September 21, 2023

5  out of  5 rating by Bob Smith
"I hate dealing with insurance related stuff. In fact, I despise anything remotely bureaucratic & the kind of neurotic mindset needed to comb through byzantine details, etc. Luckily, my family & I got connected with Jonathan Hayes at this State Farm location & he made it real easy for us. He anticipated what we wanted to know & gave us clearcut answers instead of expecting us to know & speak-in the arcane language of insurance providers. So, cheers to State Farm & Jonathan! And down with other insurance providers!"

David Perez

September 21, 2023

5  out of  5 rating by David Perez
"Always very helpful"

Sierra Blashock

September 19, 2023

5  out of  5 rating by Sierra Blashock
"Very fast to respond, very helpful, and great and friendly service overall! Worked with Jonathan specifically and highly recommend."

Brenda Anderson

September 15, 2023

5  out of  5 rating by Brenda Anderson
"I have been with Ann Nolan State Farm for over 20 years for our car and house insurance needs. I have always been happy with them, especially with their personalized service. I can call any time and talk to a person who knows me and my accounts and I feel valued as a client. Just recently, Sandy Brazel helped me navigate the choices for my newly licensed teenage driver and once again has proven that I am in the right place for my insurance needs. Thanks to Sandy and everyone at Ann Nolan's office!"

ben sloane

September 14, 2023

5  out of  5 rating by ben sloane
"Just the best. Hands down. So communicative and gracious!"

Jessica Gaspar

September 14, 2023

5  out of  5 rating by Jessica Gaspar
"Recent started insurance with State Farm with Bibiana Hernández, she was very professional and helpful in providing me with the best coverage for my family and I. Definitely recommend."

Lucus Lyons

September 8, 2023

5  out of  5 rating by Lucus Lyons
"For the last 17 years they've done an incredible taking care of my insurance needs for my condo and the condo association. I really appreciate being able to call the office and get a live person that can help me immediately. Thank you!!"

Alina Muniz

September 7, 2023

5  out of  5 rating by Alina Muniz
"Great customer service!!!"

Brooke Sallas

September 7, 2023

5  out of  5 rating by Brooke Sallas
"Jonathan was super helpful and so easy to connect with. So happy to have been connected to this State Farm office :)"

Christopher Schreck

September 1, 2023

5  out of  5 rating by Christopher Schreck
"Sandy was tremendously helpful!"

Allie Prybelski

August 31, 2023

5  out of  5 rating by Allie Prybelski
"I recently moved to Chicago from out of state, and Sandy made the entire process of obtaining in-state insurance an absolute breeze. I am so happy to be working with her and her team!"

Boaz Walker

August 29, 2023

5  out of  5 rating by Boaz Walker
"Jonathan was super helpful and honest."

Sachin Shah

August 17, 2023

5  out of  5 rating by Sachin Shah
"We have been clients of Ann Nolan for over 10 years. Through thick and thin, from losing a diamond on an engagement ring to a flooded basement, the agents always start with empathy and then help us create a plan for next steps. Also have come to see Sandy as a trusted adviser in all of our insurance needs. Appreciate the kindness and honest advice. Always feel they are looking out for our best interest."

Bricia Garcia

August 16, 2023

5  out of  5 rating by Bricia Garcia
"Jonathan has always been a great help every time we need to update anything on my policy. I recommend this office 👍"

Joe Graff

August 16, 2023

5  out of  5 rating by Joe Graff
"Thanks Jonathan for your help in setting up renters insurance"

Shiera Malik

August 14, 2023

5  out of  5 rating by Shiera Malik
"Jonathan is a star!"

Jordanny Albino

August 9, 2023

5  out of  5 rating by Jordanny Albino
"Jonathan was super helpful! Great energy and a pleasure to talk to."

Bethany Purvis

August 9, 2023

5  out of  5 rating by Bethany Purvis
"I have been with Ann Nolan since 2007 and never really considered changing. Just bought a new car and switched my policy over on the phone with Jonathan.. and it was by far the most pleasurable part of my car buying experience! Not only no drama, but a great team to work with!"

Kelly Ventrelli

August 3, 2023

5  out of  5 rating by Kelly Ventrelli
"LOVE this agency! A lot of personal care from this group (thank you Jonathan) and it goes a long way!"

Iv_ Med

August 3, 2023

5  out of  5 rating by Iv_ Med
"Thank you Jonathan Hayes from Ann Nolan State Farm office (1631 N Milwaukee) for emailing my updated insurance card so quickly. I was able to secure my appt at the DMV by showing them my proof of coverage. I appreciate your efficiency!!"

Michelle Pinedo

July 20, 2023

5  out of  5 rating by Michelle Pinedo
"Sandy at State Farm is wonderful to work with! She is incredibly friendly and personable. She is timely with her responses and follow ups. She made me feel fully informed and gave me individual care. Thank you Sandy!!"

Irma Gutierrez

July 19, 2023

5  out of  5 rating by Irma Gutierrez
"I've been with Ann Nolans office since 2006 and in all time i have never had any problems. Everyone there is extremely friendly and knowledgeable re everything ins...I called today and spoke with Will just to add a new email and he was extremely helpful and happy to help me which is very important...I love talking to happy agents"

Joy Duncan

July 14, 2023

4  out of  5 rating by Joy Duncan
"The office manager, Sandy Brazel, who works with Ann, is super responsive and always answers all my questions in a competent manner. I highly recommend this insurance agency!"

Tanner Nguyen

June 21, 2023

5  out of  5 rating by Tanner Nguyen
"They have been super helpful with setting up my policy. It took less than 10 minutes and then have been accommodating ever since. Highly recommend"

Chloe Cope

June 20, 2023

5  out of  5 rating by Chloe Cope
"Spoke on the phone with Jonathan to quickly and easily set up a new renters insurance policy. He was personable, helpful, and friendly, and answered all my questions patiently and capably. Policy was pretty affordable to boot :)"